William Douglas Management
Assessment Payment Options

Option One – Check/Money Order by Mail:

• Make check or money order payable to your association: William Douglas Management
• To ensure we credit your account properly
  • Add the property account number(s) on memo line
  • Include payment coupon (if applicable)
• Mail check to:

(Your Association Name)
c/o William Douglas Management, Inc
PO Box 1208
Commerce, GA 30529

• Use your association’s name as the payee
• Include the property account number(s) as found on your statement or coupon
• Make sure your pay by date is prior to your association’s due date
• Set up payments to go to:

(Your Association Name)
c/o William Douglas Management, Inc
PO Box 1208
Commerce, GA 30529

• Your account must be current to begin the ACH draft
• Only regular and capital assessments (dues) will be drafted from your account
• Your homeowner dues will be drafted from your bank account on or around the 10th of the billing cycle (monthly, quarterly, annual, etc.) as governed by your association, custom dates are not permissible
  • Please email hoa@wmdouglas.com to request the ACH Draft Authorization form or call (704) 347-8900
  • Please complete the form and return to William Douglas via:
    • Email: ACH@wmdouglas.com
    • Fax: (704) 377-3408
    • Mail:

William Douglas Management
Attn: ACH Department
PO Box 37109
Charlotte, NC 28237

• Go to wmdouglas.com
• Convenience fees apply to online payments, please review carefully to determine the fee for each payment method
• If you have any questions or need assistance with the website, please email hoa@wmdouglas.com or call (704) 347-8900 and ask for Web Support
  
  

• It is the homeowner’s responsibility to cancel all automated payment methods, i.e. ACH, bill-pay, credit card, electronic checks, etc., in a timely manner to prevent overpayments
  • This includes properties that are scheduled to close/sell
  • Please note, a Closing Request does not stop recurring payments
• We are not responsible for Paper or Bill-Pay checks with no homeowner account number
• Bank returns, for any reason other than William Douglas error, will be charged a returned item fee to your account
• There is a refund processing fee for all refunds over $50